Features of integration of Virtual PBX Digital Tide and Bitrix24:
Calls by click;
· Pop-up customer cards for incoming calls;
· Automatic creation of leads and deals during a call from new customers;
· Distribution of incoming calls to dedicated managers depending on the client;
· Automatic call recording;
· Call analytics for each employee, department, contact, deal.
Please note that calls are paid separately, according to the operator's
tariffshttps://digitaltide.io/
Version 1
Virtual PBX Digital Tide
To set up Bitrix24 integration with Virtual PBX Digital Tide, you need to:
1. Install the Virtual PBX Digital Tide application from Bitrix24 Market.
2. Log in to the interface of your Digital Tide Cloud PBX with administrator rights.
3. Go to the "Settings", "Integration with CRM" section, click on "Bitrix24", specify your domain in Bitrix24 and enable integration with one click on the "Yes" button.
4. Compare CRM users with cloud PBX users for correct distribution of calls.
After saving the settings, the integration will be completed.