Placetel par Bitrix24 Integrations

Évaluation

Trop peu d'évaluations
Installations

313
Développeur

Bitrix24 Integrations

Description

Take advantage from integration with Placetel telephony to implement scenarios needed for your business:

Registered inbound calls and automatic generation of leads/contacts/deals depending on Bitrix24 settings;
Automatic call card with client details to save time on searching of information prior to responding to a call;
Saved call record with direct playback inside CRM slider;
Call tracking support within Bitrix24 Sales Intelligence;
Callback support for CRM order forms, as well as click2call for outbound calls directly inside CRM slider.

No more missed calls! Get all the advantages offered by Placetel telephony and Bitrix24! Your sale managers won't have to guess what clients are calling; now they are able to individually welcome them, access a complete communication history and concentrate on selling instead of data collecting.

The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.

Instructions d'installation

Assistance technique

Sécurité des données

Ajouté : 07.06.2021

Assistance technique

https://helpdesk.bitrix24.com/ticket.php

Instructions d'installation

Complete standard installation procedure and follow instructions inside the app

Sécurité des données

Placetel

L'application demande des autorisations pour accéder aux données :

CRM

accès complet : afficher, créer, modifier et supprimer des prospects, contacts, entreprises, offres, factures, devis, activités, champs d'utilisateurs, etc.

Téléphonie

accès restreint : afficher, créer, modifier et supprimer les lignes d'appel sortantes ; rechercher les clients du CRM par numéro de téléphone ; afficher, créer, modifier et supprimer les lignes SIP ; gérer le volet d'information sur les appels et consulter les statistiques sur les appels

Chat et Notifications

accès complet : afficher, créer, modifier et supprimer les conversations et messages ; connecter les utilisateurs aux chats ; modifier les chats ; lire tous les messages de chat

Utilisateurs (minimum)

lire la liste des utilisateurs et les noms sans les coordonnées

Évaluation

1 /5

5 étoiles

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1 étoile

Avis

Nombre total d'évaluations : 1

Marcus D.

29.10.2024

Funktioniert nicht, so wie das meiste hier und bitrix selbst.

Gratuit

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